Contact Us

Visit our online Staff Support Centre to view frequently asked questions, submit general enquiries or register pay queries.


To confirm or book onto shifts, please call our hap team.

Head Office: +44 (0)161 660 9686

IRE: +353 (0)1691 7573

Please note our office hours are Monday to Friday: 10:30 – 17:30 / Saturday and Sunday, 9:00 – 18:00. If you are calling about an event outside these times, please contact hap via the event phone number on your confirmation email.

If you are cancelling your booked shift, please click here to complete the cancellation form.

For all other enquiries, please use the support button on the bottom right of your screen.