Staff Support Agent-Head Office Role

Ongoing
Cheadle Hulme, UK,
Number of Days Available: 10+
Apply Now

We are hiring for a Staff Support Agent in our Head Office!  The role is to be a key team member in our office support team, providing administrative support to our staffing department. You will be working in a fast-paced, dynamic environment as part of a small, highly-motivated team.

Key Tasks
  • Communicating with temporary staff members – telephone answering and emails
  • Booking temporary staff onto shifts – using our booking systems and following set procedures
  • Helping staff with any queries they have and liaising with the staffing team
  • General administrative duties
  • Any other duties as required by the business
The ideal candidate will demonstrate the following experience and skills:
  • Experience working in a Customer Service role
  • Flexibility in working practices to ensure all deadlines are met
  • Effective time management and a good team player
  • High level of accuracy and attention to detail
  • Good level of computer literacy, Good level of administrative skills – experience using Microsoft Office / Google Sheets preferred
  • Good communication and customer service skills.
  • Be able to work accurately and calmly and show resilience when under pressure.
  • Be able to work collaboratively with colleagues within the business and with key contacts in other organisations; have a proven ability to work as a member of a team.
  • Be patient, determined and enthusiastic.
  • Be committed to continuing personal and professional development
  • Display absolute commitment to the highest standards of professional behaviour
  • Maintain confidentiality at all times

Schedule:

  • Full or Part-Time contracts are available starting May through to September with the possible option to extend or gain a permanent contract
  • 10 am – 6 pm Mon-Fri and weekends

To Apply: 

Please email  jamie.healer@hapgroup.co.uk with your CV!

All Vacancies

Tags: , , , , , , , , , ,